Perguntas e Respostas
Questions and Answers
Divinità offers you the best cost-benefit ratio on the market due to its durability, low maintenance, lower weight, easy handling, longer warranty and better after-sales service (the only wheelchair in Brazil with 100% of its parts available for purchase online from anywhere in Brazil). Now it’s easy to get a ride with a friend, Uber or regular taxi. Traveling by car and having to choose between taking your wheelchair or your luggage is now a thing of the past. The same ease can also be experienced when traveling by plane. Imagine doing everything you’ve always wanted to do. That means freedom! Make your life easier and that of those around you!
We offer a non-transferable warranty, applicable only to the first owner of the wheelchair, against manufacturing defects for 10 years on welds, 5 years on motors, 1 year on electronics and 3 months on other parts (screws, upholstery, tires, plastic parts and accessories). Outside the warranty period, we have a large stock of parts and components for purchase. We use specially designed aluminum profiles extruded for the Divinità wheelchair in the fatigue and friction points (strong, whole parts) and not just pieces of common tubes and profiles, as in traditional motorized wheelchairs on the market.
Fortunately, yes. In most cases, you will not have to adapt to Divinità. On the contrary, Divinità must adjust to the user’s characteristics. Of course, taking into account the limits and conditions of use for which it was designed. Each Divinità has different measurements and dimensions (most of which are adjustable) with the aim of providing the greatest comfort and maximum safety for the user. Your physiotherapist or OT professional can even prescribe your measurements and needs and they will be configured especially for you. Divinità comes in 3 sizes plus standard adjustments. Please note that requests outside of these pre-established measurements will be analyzed by the responsible department to make or discard the customizations, and these will be considered optional items and services (charged separately).
We have records of several customers from different places around the world, some of these records are available on our social networks, and in some testimonials right here on this page. This is due to the versatility and practicality of this wheelchair, which was developed precisely to give freedom to its users, as it is narrow, light, foldable, has excellent autonomy and is resistant, making it much easier to move around inside and outside the home. If you usually drive to visit friends and family or use public transportation to get around, Divinità is a great option.
Autonomy of up to 18 km (depending on the model and optional extras). The vast majority of our customers do not need to purchase an additional battery. However, you can purchase a double cable to use two combined batteries, which will double the autonomy. For combined batteries, they must be the same brand, model and have a capacity of 24V, 10Ah. The maximum distance to be covered is influenced up and down according to driving, surface and weather conditions.
With the care that a Premium product deserves. In addition to all the benefits and advantages already mentioned, those who purchase a Divinità also have access to the best after-sales service in the industry. As a practical example, we have users who have been using them for over 5 years without having had any problems. In the vast majority of cases, they don’t even need to change the batteries, which normally last only 1 year on average in other brands. Divinità is used in rural areas, on land, in the city, on pavements and asphalt, and is exposed to sea spray on a daily basis, as well as indoor environments, such as homes, shopping malls, offices and classrooms. We designed and developed Divinità with a modern and cheerful vision, with the ultimate goal of an environmentally friendly personal vehicle that can be used by anyone and everyone, whether they have a disability or not.
TECHNOLOGY: ULTRA-LIGHT AND HIGHER PERFORMANCE. Opens and closes quickly on a super light and extremely well-designed frame that supports up to 120 kg! Our Divinità wheelchairs weigh between 25 and 31.7 kg, depending on the model, configuration, and optional features, about half the weight of competitors.
At this point, we want to share important information with you. According to laboratory tests we conducted with 120 kg mannequins, motorized wheelchairs manufactured with any metallic or polymeric alloy, weighing less than 30 kg, have less material than is truly necessary to be a safe motorized wheelchair for the reality of Brazilian streets and sidewalks.
All 4 tires have a puncture-proof system, eliminating the need for maintenance and inflation. There are 2 wheel options, 8″ and 12″, and 3 size options: S, M, and L, totaling 9 possible configurations, in addition to a series of postural adjustments. No other motorized wheelchair of this type offers these possibilities with refined personal adjustments. These options make it easy to meet medical prescriptions with your measurements and personal needs. You can also, for example, purchase optional headrests and footrests with adjustments for better foot accommodation.
We are not just technology developers; we have lived the reality of people with disabilities for decades and translated that experience into the products and services we provide.
Our small and eco-friendly battery weighs about 1/4 of competitors’ with a range of up to 18 km with only 10Ah (2.6 kg). It is a battery produced with Brazilian lithium, and its cells are certified. It is a pioneer in using the Graphene formulation. This makes it extremely reliable.
The quality and technology of the motors, combined with the ease of being a powerful and compact wheelchair, make it perfect for use in different environments (home, shopping mall, sidewalks, asphalt, and regular grass) with 8″ wheels, and (home, shopping mall, sidewalks, paving, dirt roads, grass, gravel, and other obstacles up to 3 cm) with 12″ wheels. For entering and exiting subways/trains, we only recommend the 12″ wheel option due to the gaps between the car and the station. Being produced according to European standards, it easily and safely ascends and descends angles of up to 8 degrees.
It has 5 easily accessible power levels along with an easy-to-drive joystick. In addition to the factory configuration, there is the possibility of customizing acceleration, deceleration, and braking as an optional configuration service.
The brakes are regenerative electromagnetic, meaning that with each braking action, the battery receives a small recharge. This is why, despite being a low-amperage battery, it has a greater range than other motorized wheelchairs. The motors do not require maintenance related to brush replacement, as they do not have this component. They are low-noise because they lack gear reducers, and therefore offer greater efficiency than traditional competitor motors, with a durability up to 10 times longer. This is cutting-edge technology with superior performance.
Designed to make your life and your family’s life easier, it is the only one with an exclusive quick-fold system that allows for rapid assembly and disassembly in seconds, without the need to remove the battery or any other part of your Divinità motorized wheelchair.
It is equipped with 7.5-inch front wheels, 8-inch or 12-inch rear wheels, and 2-inch safety wheels. It is the only one of its kind with a backrest that reclines in 5 positions, for maximum comfort and postural relaxation during your daily journeys.
You can transport it in the vast majority of non-adapted vehicles available on the market (your car, Taxi/Uber) without needing to remove the battery or disassemble parts of the chair. Furthermore, it opens and closes quickly (in just a few seconds). Air travel is also possible as it features a dry battery with CE certification, 10 Ah. This is in accordance with the policy and regulations of each airline.
Download the Divinità manual by clicking here